Privacy Policy

Privacy Policy

Last updated: November 12, 2025

AEROVA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). AEROVA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card details, transaction data, and other payment information.

  • Account information such as your username, password, and preferences.

  • Transaction information including items you view, add to cart, purchase, return, exchange, or cancel.

  • Communications you send to us (for example, customer support inquiries).

  • Device information such as your browser, device, IP address, and connection details.

  • Usage information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from:

  • You directly (for example, when you make a purchase or contact us).

  • Automatically through cookies or similar technologies.

  • Our service providers (e.g., for payment, shipping, analytics).

  • Our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for:

  • Providing and improving the Services – processing orders, payments, shipping, returns, and account management.

  • Marketing and advertising – sending promotional messages or displaying personalized ads.

  • Security and fraud prevention – authenticating accounts, detecting and preventing fraudulent activity.

  • Communication – providing customer support and updates related to your purchases or account.

  • Legal compliance – fulfilling legal obligations or responding to lawful requests.

How We Disclose Personal Information

We may share your information in limited circumstances, including:

  • With Shopify and other vendors who perform services on our behalf (e.g., shipping, analytics, payments).

  • With business and marketing partners for advertising or promotional purposes.

  • When you consent or direct us to share information (for example, through social media integrations).

  • With our affiliates or within our corporate group.

  • In connection with a business transaction (e.g., merger, acquisition).

  • To comply with legal obligations or protect our rights.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information to provide and improve our Services. Your information may be transmitted to and processed by Shopify and other partners located outside of your country of residence.

To learn more about how Shopify uses your personal information and your rights, visit the Shopify Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their own policies before providing personal data.

Children’s Data

Our Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you believe a minor has provided information, please contact us to have it deleted.

Security and Retention of Information

While we take reasonable measures to protect your information, no method of transmission or storage is completely secure. We retain your information only as long as necessary to provide our Services and comply with legal requirements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access or obtain a copy of your personal data.

  • Request correction or deletion.

  • Object to processing or withdraw consent.

  • Opt out of marketing communications at any time using the “unsubscribe” link.

If you reside in the EU or UK, you may also have the right to restrict processing or data portability, and to lodge a complaint with your local data protection authority.

To exercise any rights, contact us using the details below.

International Transfers

We may transfer and process your personal information outside Spain or the EEA, relying on appropriate safeguards such as the EU Standard Contractual Clauses or other lawful mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted here with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

AEROVA
📧 infoaerova@gmail.com
📍 Calle Señorío de Bertiz 16, 3B, 31621 Navarra, España

For the purpose of applicable data protection laws, AEROVA is the data controller of your personal information.